Quality engineer outsourcing - complaint resolution: QE-BASIC

In the event that you have a new complaint, or e.g. a repeated complaint or complaints for which you cannot find the cause / measure, we can offer you our consulting services. In this area, we have practical experience from various manufacturing sectors and our own developed methodology.
As a rule, in this area we cooperate with authorized representatives of the company, when internal immediate measures are set up, and we can also give you our recommendations when communicating with your customer or for the subsequent technical and system solution of the complaint.
We also offer this option if the customer does not have qualified employees or if they are busy with their time. The variant is also suitable if the solution requires the position of an independent third party.

You have the following questions:
• Is the problem urgent for you and do you need to solve it immediately?
• Is the problem repeated / long-term for you, and you cannot find a solution?
• You do not know what the cause of the defect / problem is and why it occurs for you?

If you are interested in using our professional experience in the field of complaint resolution, we will be happy if you contact us.

If you are interested, we will be happy to prepare our price offer - BASIC or FULL.
If it were a more complex problem that would require a more thorough analysis of the process, we can offer you a methodology to reduce production defects / problems 9V – BASIC or FULL.